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Transcript Meta Data (IP addresses, sign-ins, etc.) are also provided and you may also opt to store instant messages.
Chat Blazer offers a very powerful chat software packaged in an easy to use interface for both end users, hosts, moderators and administrators.
Install our app and simply login to your mobile chat APP to stay in touch with customers from anywhere!
This way, you will never miss a chat when you're on the road.
With features like real-time chat supervision, chat takeover, and chat transcript review, as well as thorough analytics such as rating reports and operator efficiency reports, ensuring consistent customer service is only a few mouse clicks away.
Yes, the Settings Panel provides hundreds of easy to configure features allowing you to get up and running with Addon Chat in a matter of minutes, but two very special features set us apart from the competition allowing you to take your extreme customization to the next level: The Content Replacement Engine is a powerful, easy to use system allowing you to replace message fragments (words, phrases, etc.) entered in your chat and I. Addon Chat stores the past 3 weeks of transcripts on our servers for you to download at your leisure.Our chat software technology is proprietary and this gives us the strategic ability to cater to all of our customers' unique chat software demands and requirements.Chat Blazer's transparent chat solution pricing makes it affordable for small and large businesses alike.We've already found that using HTML5 chat software such as Addon Chat over a Java or Flash based solution can increase your chat room's popularity by as much as 50%, giving your users the ability to sign-in using their Facebook account can increase this an additional 25-30%!Use Link Code Parameters to automatically sign users in using the same username and ID they use on your own web site, forum, blog, or CMS software.